Our family has been improving lives through real estate in Arizona since 1963. We are industry leaders and in the top 1% of the market. We are associated with West USA Realty. We represent client’s valley wide and are an all inclusive real estate group that works in the areas of property management, investment properties, and residential homes in and around the Phoenix Metropolitan Area.

We build our business on our clients needs and provide them with superior service. We bring added value to our clients by knowing and understanding the leasing and real estate market. We work together as a team and combine our knowledge and expertise. Our philosophy results in an 80% referral and repeat business.

We have extensive knowledge in the fields of Architecture, Staging, Construction, Sales, Marketing and Management.  We are able to advise our clients in the proper directions to save time and money. Our education includes B.S. in Psychology, B.A. in Interior Architecture, Associate Broker, Senior Real Estate Specialist, and Property Management Specialist.

Property Management

Successful property management depends upon three factors.

• The home must be in good physical condition
• The tenant must be aware of and willing to fulfill the obligations set forth in the lease.
• The owner must be willing to support the legitimate needs of the property.

The range of management services available through Bourquin Residential Group at West USA Realty was designed to support and ensure these goals.
 

Accounting

Accurate record-keeping keeps you in control of your investment, and our computer system allows for a variety of disbursement methods. Disbursements are scheduled for the 15^th of every month.

• Accounting is on a single-entry cash basis with a separate income and expense ledger maintained for each property.
• Rent income can be forwarded directly to you.
• It can be deposited into any account you specify worldwide.

• Our monthly statements provide you with an itemized accounting of all transactions affecting your property.
• Detailed annual statements are also provided, along with copies of the 1099 MISC form we are required to file by the Internal Revenue Service.

Rent Collection

Good tenants pay promptly and we take rent collection very seriously.

• Our leases require that payments be made on the first of the month.
• Any delinquency is followed up promptly with personal contact and a formal 5-day written demand notice.
• Late charges are imposed whenever appropriate and are yours to keep.

Vacancy Control

Minimizing the costs of vacancies and turn-around times are important concerns.

• Lease expiration dates are monitored carefully by computer, and Renewal Notices are forwarded to tenants approximately 45 days prior to expiration. The Notices include any necessary revisions in price or terms, and the lead time helps eliminate month-to-month extensions.
• Vacating residents are required to give 30 days notice. This policy helps us prepare, advertise and re-lease the property with minimal losses in revenue.
• In today's market everything is done online and that is our focus with advertising to find tenants. Arizona is one of the fastest growing states, with everyone moving here from other areas. Online advertising is the best way to reach these potential tenants. Our rentals are also listed on the Multiple Listing Service, which makes it accessible to all Arizona real estate agents.

Property Inspections

Our primary objective is always to protect the value of your investment.

• We conduct routine, announced inspections of every property we manage. Residents are present and problems are corrected promptly.
• Our property manager also makes frequent, unannounced driving tours.
• When residents vacate, a thorough check-out inspection is conducted.
• When your property is vacant, we also do weekly security checks.

Repair and Maintenance

Constant supervision, inspection and regularly scheduled maintenance combine to keep major repairs to a minimum. When maintenance or repairs are necessary, our goal is to provide prompt, quality service at a reasonable price.

• We contract for all repair and maintenance services with qualified, independent vendors and contractors. And since we manage a large volume of properties, We have the leverage to ensure quality performance. We know what repairs should cost and how long they take to complete.
• We monitor all contracted labor and accurately document all expenditures

Bourquin Residential Group, We really do improve lives through real estate.